Find it in the screen after you create a workspace, or Connect ad account at the bottom of the left menu. Last updated 9 Oct 2026.
Overview
Epsilo works on your real ads, so the first thing it needs is one connected ad account. You sign in on the network, or paste a key for ChatGPT Ads, and Epsilo starts importing in the background.How it works
1
You pick the network
The list shows only networks you can connect yourself right now.
2
You approve access on the network
Epsilo sends you to the network to sign in, then brings you back. ChatGPT Ads uses an API key instead.
3
Epsilo imports
Recent data comes first, then up to 6 months of history. You can leave the page.
Use it
Connect from the setup screen
- On Connect your first ad account., open Select a platform.
- Pick the network. TikTok Shop shows one row per type of access, for example ads and commerce.
- Select Connect. Epsilo shows “Taking you to (network) to sign in. You will come back here.”
- Sign in with the account that owns the shop or ad account and approve access.
- Back in Epsilo, you see Syncing performance. You can leave the page; the connection keeps running.
Connect from the left menu
- At the bottom of the left menu, select Connect ad account.
- Under Connect an ad network, pick a network. The network opens in a new tab.
- Approve access there and come back.
Connect ChatGPT Ads with a key
Pick ChatGPT, paste your ChatGPT Ads API key and select Connect. See ChatGPT Ads.Read the result
- Connected, importing recent data: the ad account is in. History is still filling in.
- Connected, recent data is in: recent performance has landed.
- Completed with warnings: the account connected, but some steps did not finish.
- Authorization did not finish.: you closed the network’s page or declined. Select Authorize again.
- We lost track of this connection. Check Ad accounts in an hour, or start a new connection.
FAQ
Can I connect Meta?
Can I connect Meta?
Not on your own yet. Meta shows Notify me. Select it and Epsilo emails you when Meta is ready. See Meta.
The shop login belongs to a colleague or an agency
The shop login belongs to a colleague or an agency
Invite them to your workspace and ask them to connect it. See Invite members.
The browser blocked the sign-in page
The browser blocked the sign-in page
Epsilo shows Allow pop-ups. Allow pop-ups for one.epsilo.ai, then try again.
Why don't my numbers match the network yet?
Why don't my numbers match the network yet?
Right after you connect, Epsilo is still importing. Wait until the account reads connected and history has filled in, then compare the same dates and time zone.
Does Epsilo store my password?
Does Epsilo store my password?
No. You sign in on the network itself. A ChatGPT Ads key is stored encrypted and never shown again.
Related
Create your workspace
The step before.
Quickstart
Next: open Home and ask your first question.
Connection health
Keep the connection alive.