Skip to main content
Find it in every screen’s “Updated” stamp, and Settings > Access for who can push changes. Last updated 9 Oct 2026.

​
Overview

Epsilo pulls campaigns and performance from each connected ad account, and sends the changes you make back to the network. Every screen shows when its numbers last updated, so you always know how fresh they are.

​
How it works

1

First import

After you connect, recent campaigns arrive first and performance follows. Epsilo imports up to 6 months of history for each ad account.
2

Ongoing sync

Epsilo keeps pulling new data in the background. Home checks for fresh numbers about once a minute while the tab is open.
3

Your changes go out

Budget, status and bid changes you make in Epsilo are sent to the network, for every ad account set to Operate.

​
Use it

​
Check how fresh a number is

Look for the stamp, for example “Updated 2m ago”. On Home, select Refresh now to check again. Emailed reports carry “Data as of” with the date.

​
Follow a first import

While an ad account imports, Home and Inbox show its progress, for example “syncing performance” or “first data in about 2 hours”. The import keeps running when you leave the page.

​
Stop Epsilo from pushing changes to an ad account

Owners can set an ad account to view only:
  1. Open Settings > Access.
  2. On the ad account, open the menu and select Switch to View.
  3. Confirm. Epsilo stops pushing campaign changes to the network for this ad account.
Switch it back to Operate the same way.

​
Ask Botep

​
FAQ

Right after you connect, history is still filling in. Compare the same dates and time zone once the import finishes.
Changes from Epsilo to that ad account fail until you renew it. See Connection health.
Give it one sync cycle. If it is still missing after a day, email support@epsilo.io with the shop name and the product ID.

Connectors and apps

The previous step.

Data exporting

Next: take your data out.

Connection health

Keep data flowing.
Last modified on October 10, 2026