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Find it in the help menu at the bottom of the left menu (“Help, contact, more…”). Last updated 9 Oct 2026.

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Overview

Help lives in one menu at the bottom of the left menu. Use it to learn a screen, ask our team a question, book a call or send feedback. You can also email support@epsilo.io.

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How it works

1

Learn

Getting started, Onboard me and Product tours walk you through the product.
2

Ask

Ask opens a help chat on the right. Pick a topic and our team replies there.
3

Reach us

Support has Contact us, Feature request, Feedback and Docs.

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Use it

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Ask our team

  1. Open the help menu and select Ask.
  2. Pick a topic, such as Campaigns & ads, Data & reporting, Billing & plan or Account & access, or type your question.
  3. Replies from Epsilo Support appear in the same panel.

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Book a call

Open the help menu, then Support > Contact us, and pick a time.

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Request a feature or send feedback

Under Support, select Feature request to suggest something new, or Feedback to tell us how a screen works for you.

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Learn a screen

Select Show me how for a tour of the page you are on, or Product tours to pick one by name.

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FAQ

What you tried to do, what happened instead, a screenshot, and the network, ad account and campaign involved. Add your workspace ID from Settings > Workspace.
Yes. Open the help menu and select Language.

Billing

The previous step.

Welcome to Epsilo

Back to the start.

Quickstart

Your first answer in five steps.
Last modified on October 10, 2026